Secure access to your KuCoin account
KuCoin is one of the most popular global cryptocurrency exchanges, founded in 2017. :contentReference[oaicite:0]{index=0} With millions of users across the world, KuCoin offers spot trading, derivatives, staking, lending, and other crypto services.
The **login system** is the gateway to all of these services. Ensuring a secure, reliable login process is crucial because it safeguards user funds, trading access, and sensitive account actions.
Today, KuCoin supports multiple login options including email or phone with password, QR code login via mobile app, and advanced methods like passkeys (biometric, device‑based) for passwordless access. :contentReference[oaicite:1]{index=1}
Here’s a step‑by‑step guide to logging into your KuCoin account:
kucoin.com, or launch the KuCoin mobile app.
KuCoin requires (or strongly recommends) 2FA (Google Authenticator / SMS) as an added layer of security for login and withdrawals. :contentReference[oaicite:5]{index=5}
Passkeys let you log in using biometric or PIN authentication rather than typing a password, improving both security and convenience. :contentReference[oaicite:6]{index=6}
For convenience and extra security, you can login by scanning a QR code using your KuCoin mobile app, eliminating the need to type credentials on desktop. :contentReference[oaicite:7]{index=7}
When you log in from a new device or IP address, KuCoin may trigger additional verification or send notifications to your registered email or phone. :contentReference[oaicite:8]{index=8}
You can set a personalized anti‑phishing code that appears in all genuine emails from KuCoin, helping you distinguish real communications from fake ones.
KuCoin provides tools to view active sessions and terminate unwanted or suspicious ones from within your security settings.
While these features strengthen security, users should also adopt best practices: use strong unique passwords, avoid using public Wi-Fi, keep browsers and OS updated, and always verify URLs before logging in. Users have reported occasional forced logouts or login failures due to IP restrictions or misconfigured settings. :contentReference[oaicite:9]{index=9}
KuCoin sometimes defaults to the QR login mode on desktop. To switch back to the standard username/password login, click the small icon or button (often a half-screen/window icon) to reveal the conventional login form. :contentReference[oaicite:10]{index=10}
On the login page, click “Forgot Password?”. You’ll receive a verification code to your registered email or phone. Enter the code and set a new password. :contentReference[oaicite:11]{index=11}
You can use backup codes (provided during 2FA setup). If those are lost, contact KuCoin support and follow identity verification to recover access.
Multiple failed login attempts, invalid 2FA codes, or suspicious access may trigger temporary lockouts (e.g. for 2 hours). Also, if you are logging from a restricted country or IP, access might be blocked. :contentReference[oaicite:12]{index=12}
It’s risky. Even though KuCoin encrypts traffic, using public or untrusted networks can expose credentials or session cookies. Use a trusted network or VPN when possible.
Yes, if you have enabled passkey login, you may log in using biometric authentication (fingerprint / face) or your device PIN, without typing your password. :contentReference[oaicite:13]{index=13}
Many users have reported phishing SMS messages that mimic KuCoin and prompt actions or phone calls. Do not click links or call unsolicited numbers. KuCoin does **not** embed phone numbers in SMS. :contentReference[oaicite:14]{index=14}